Our video tutorials provide a helpful resource of how-to tips & tech tips for general cleaning, maintenance, operation and setup for wood burning fireplaces, vent-free fireplaces, direct-vent fireplaces and electric fireplaces.
Finding Your Product Serial #
Locating the product serial number of your IHP fireplace.
Function of the ODS Pilot On Vent-Free Gas Products
Information about the ODS pilot in vent-free gas products.
Electronic Remote Control
Operating your electronic remote control on IHP fireplaces.
ProFlame Remote Control
Using the ProFlame Remote Control.
Syncing Your Total Comfort Control™ System
Syncing Your Total Comfort Control™ System.
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